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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Dobbies, the UK’s leading garden centre retailer, has strengthened its senior leadership team with the appointment of Rajesh Gupta as strategy and business development director.

Gupta qualified as a chartered accountant with KPMG and has 20 years of experience in retail working in strategy, business development and customer roles with Argos, Sainsbury’s, Pets at Home and Central Co-op, latterly as chief customer officer.

He is already familiar with the business having provided strategic consultancy support to Dobbies’ leadership team for the past eight months.

Regarding his appointment, Gupta said: “Dobbies is at such a transformative time in its 159-year history and it’s exciting to join the team to build on what is already a household brand name. As someone who has a joy and appreciation for gardens, in all forms, I’m looking forward to working with colleagues across the business to further enhance our position as a trusted destination for garden living.”

David Robinson, CEO of Dobbies, said: “Rajesh has an extensive and diverse background in senior leadership roles and is passionate about innovation.

“He has already been working with colleagues across the business to develop our strategy, bringing to life our focus on championing garden living. Rajesh has made a positive contribution to the future direction of the business, and it is a pleasure to welcome him to our senior leadership team on a permanent basis. This is another excellent step in further strengthening our team.”

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