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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Total grocery sales increased 5.1% to £35.3bn for the four weeks to 18 February 2024, as
grocery price inflation fell 5.3%, marking the lowest rate since March 2022, according to the marketing data and analytics company Kantar.

February also saw a return to indulgence for some consumers as dry January came to a close. Total alcohol sales jumped up by 18% in volume terms versus the previous month, with consumers buying 28% more wine and 16% more beer and lager. Red wine was particularly popular, with eight million more bottles bought this month than in January.

Additionally, Britons still found room within their budgets to celebrate on Valentine’s Day. In the seven days before, steak and boxed chocolate sales shot up by 12% and 16% compared with last year. However, according to Kantar, shoppers were clearly “on the hunt for value”.

Lidl was the only retailer to achieve double-digit growth with sales up by 10.9% to £2.6m over the 12 weeks to 18 February 2024, making it the “fastest” growing grocer for the sixth month running. It now holds a 7.5% share of the market, an increase of 0.4 percentage points. Fellow “discounter” Aldi also grew ahead of the market, boosting sales by 5.7% to £3.3m and maintaining its 9.4% share.

Meanwhile, Sainsbury’s and Tesco increased their share of the market by 0.4 and 0.3 percentage points respectively. Sainsbury’s now holds a 15.6% share, with sales up 7.6% to £5.5m. Tesco’s sales grew by 6.2% to £9.7m, pushing Britain’s “largest” grocer to a 27.6% share of the market.

Waitrose also saw an increase in sales by 3.8% to £1.63m, accounting for a 4.6% share. Morrisons’ share now stands at 8.8%, with sales up by 3.1% to £3.1m compared with last year.

Asda, which is on track to open its 1,000th store as part of its continued expansion into the convenience sector, saw sales increase by 1.9% to £4.8m. It now has a share of 13.8%.

Iceland accounts for 2.3% of the market and grew sales by 2.1% to £824m, while Co-op’s sales were up by 1.4% to £1.86m, resulting in a 5.3% share for the retailer.

Lastly, Ocado now holds 1.9% share of the total market as sales rose by 4.9% to 659m, behind that of the total online market, which saw year-on-year growth of 6.8%.

Tom Steel, strategic insight director at Kantar, said: “Things are looking up for shoppers this February. Consumers have been navigating a grocery inflation rate of more than 4% for two years now, so this latest easing of price rises is especially welcome.

“Though there’s been lots of discussion about the impact the Red Sea shipping crisis might have on the cost of goods, supermarkets have been pulling out all the stops to keep prices down and help people manage their budgets. This month, Morrisons became the latest retailer to launch a price match scheme with Aldi and Lidl, after Asda made the move in January.”

He added: “More generally, we saw promotions accelerate this month after a post-Christmas slowdown. Consumers’ spending on offers increased by 4% in February, worth £586 million more than the same month in 2023. Sainsbury’s and Iceland’s efforts paid off in particular, and they were the only retailers to attract more shoppers through their doors. The battle between supermarkets’ own-label lines and brands also remains fierce. Own-label nipped ahead this month, growing sales by 5.5% versus branded products at 5.3%.

“£36m was spent on meal deals costing £10 or more in the week leading up to 14 February. This figure is slightly down on 2023 when spending hit £43m, but that’s because consumers chose to make more savings this year through price cuts. Sales of chilled ready meals and desserts on promotion did particularly well this year.”

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