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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Dr Martens has revealed that its revenues dropped 21% to £267.1m in the three months ended 31 December 2023.

Alongside this, the company announced that its revenues dropped 18% to £273.8m on a constant currency basis.

Furthermore, the company stated that its e-commerce revenue dropped 9% year-on-year and 8% on a constant currency basis.

Dr Martens also revealed that its wholesale revenue declined by 49% reported, or 46% constant currency, as significant decline was seen in both Americas and EMEA.

Despite this, Dr Martens saw its retail revenue rise 3% year-on-year on a constant currency basis.

The company’s EMEA DTC revenue grew in low single-digits in Q3, with a weaker October, impacted by abnormally warm weather conditions, a strong November and a softer December.

As a result the company restated that it expects a constant currency revenue decline in the high single-digits for the full year.

The appreciation of sterling since the end of H1 means that, if current FX rates persist, the company anticipates a currency headwind to the profit and loss of approximately £5m.

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