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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Sainsbury’s will be investing £200m to increase colleague pay to £12 per hour – £13.15 in London – from March. 

The move is the biggest investment made by the retailer into staff pay and will benefit some 120,000 colleagues, giving them an extra £1,910 a year nationally and £2,290 a year in London. 

Meanwhile, the £200m brings the three-year total investment in staff pay to over £500m. 

The retailer has increased pay by 50% since 2018 and by 9% in the last year, in line with the Real Living Wage. 

In addition to the pay increases during recent years, Sainsbury’s has provided colleagues with free food during shifts and increased the colleague discount of 15% at Sainsbury’s every Friday and Saturday and 15% at Argos every payday. 

Simon Roberts, chief executive of Sainsbury’s, said: “Our colleagues do a brilliant job delivering for our customers every day and at the same time they are continuing to face the rising costs of living. So, in addition to investing to keep our prices low for customers, I’m delighted to confirm an industry leading pay increase again this year for all our hourly paid colleagues. 

“We continue to lead our industry in the level of reward and benefits we provide for our people and this remains a clear priority for us at Sainsbury’s. We believe well rewarded, engaged colleagues deliver the best service and attracting and retaining the best talent will be crucial to our success in delivering the next phase of our business strategy.”

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