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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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The owner of Ugg and sportswear label Hoka, Deckers, saw a 25% year-on-year rise in revenues to $1.09bn (£900m) in Q2 for the period ended 30 September. 

The group attributed its performance to rising demand for Ugg and Hoka, as sales for the two products jumped 28.1% year-on-year to $610.5m (£503.3m) and 27.3% to $424m (£349.5m) respectively.  

Meanwhile, direct-to-consumer net sales increased 38.8% year-on-year to $331.7m (273.4m). Wholesale net sales at the group also rose 19.4% to $760.2m (£626.7m).

Due to Deckers’ Q2 sales increase, the New York Stock Exchange-listed group has upped its sales outlook for the fiscal year 2023/24 to $4.02bn (£3.3bn).

Dave Powers, president and CEO of Deckers Brands, said: “Our team’s ability to deliver compelling products that create emotional connections with consumers through engaging marketing campaigns, differentiates our brands in a competitive marketplace.

“This, paired with our strategic approach to marketplace management, led by our DTC channel, remains paramount.” 

He added: “We are focused on maintaining the integrity of our healthy brands to deliver the results detailed in our increased outlook, while remaining aligned with long-term objectives.”

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