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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Hermes has recorded a 16% increase in revenues to €3.3bn (£2.87bn) in the three months 30 September 2023.

All the geographical areas posted solid performances. European sales reached €2.24bn (£1.95 bn) over the same period last year, up 20.7%.

With the exception of Japan, sales throughout Asia also increased by 21% to €5.8bn (£5.05bn). This was a result of China removing limitations relating to COVID-19.

In the Americas, sales increased by 20% to €1.7bn (£1.48bn).

On a product basis, the Ready-to-Wear and Accessories business line achieved robust growth of 29% followed by the Watches business line which saw a 24% increase in revenue.

The Leather Goods and Saddlery business line revenue also increased by 19%, Silk and Textiles by 17%, Perfume and Beauty by 8% and other businesses by 26%.

Looking ahead, the group stated that it will continue the year 2023 with “confidence”, thanks to the “highly integrated artisanal model, the balanced distribution network, the creativity of collections and the loyalty of clients”.

In the medium-term, despite the economic, geopolitical and monetary uncertainties around the world, the group confirms an ambitious goal for revenue growth at constant exchange rates.

Axel Dumas, executive chairman of Hermès, said: “The solid performance in the third quarter reflects the desirability of our collections all over the world, with still a sustained momentum in Asia and in the Americas. More than ever, in an uncertain global environment, we are reinforcing our investments and our teams to support growth.”

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