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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Marks and Spencer has appointed a new non-executive director, Cheryl Potter, who will join the board as well as the nomination committee from 1 March 2023. 

Potter has previously worked as the head of the global consumer team at private equity firm Permira, building a highly successful track record as an investor and steward of portfolio companies. She also worked on the boards of scale retail and consumer facing brands, including Dr Martens, Allegro, Homebase and Birds Eye. 

In addition, Potter is one of the founding Patrons of The Prince’s Trust Women Supporting Women scheme and is the current chair of nonprofit organisation Level 20, which encourages more women into senior investing roles in the Private Equity Industry. 

M&S chairman Archie Norman said: “I am delighted that a superstar of the private equity world is joining us at M&S. She brings enormous energy, passion and a strong shareholder value focus to the Board, as well as a great track record as a role model and advocate of women in leadership.” 


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