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Gymshark appoints Laura Hagan as CPO

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On this episode of Talking Shop, we're joined by Dan Cate, CEO and Founder of SoldThrough. Dan is a heavyweight retail executive who has spent decades steering the merchandising and digital operations of America’s most iconic retail institutions, from Saks Fifth Avenue and Bloomingdale’s to Century 21 and Lord & Taylor. Today, through his platform SoldThrough, Dan helps international fashion brands cross the Atlantic and crack the notoriously brutal U.S. retail landscape. We break down his journey from the shop floor to the C-suite, the operational indicators that prove a brand is truly ready for international expansion, and how to navigate a fragmented American market without destroying your margins. We also discuss how to balance localised inventory with central efficiency, and the one non-negotiable metric that tells you a product has found genuine market fit.

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Gymshark, the fitness community and apparel brand, has revealed Laura Hagan is to join the firm in January 2023 as its new chief people officer (CPO).

Hagan is the latest in a recent spate of senior appointments at Gymshark, following Mat Dunn joining from Asos as CFO, John Douglas joining from Burberry as CTO and Carly O’Brien joining from The Very Group as VP of marketing.

Hagan joins after more than four years as the chief HR officer at Tate and Lyle PLC where she’s played a “key role” in driving transformation across this global food solutions business.

Prior to that, she spent over 11 years at Dyson, fulfilling a number of key roles before becoming Dyson’s global HR director. Whilst at Dyson, she led the people agenda as the company scaled globally and expanded its innovation and product categories.

Earlier in her career, Hagan was a management consultant at Arthur Andersen and founded her own headhunting and talent consultancy.

In her new role, she will be responsible for “ensuring Gymshark attracts the right talent at the right time, enabling growth in a considered and thoughtful way”. She will report directly to founder and CEO, Ben Francis.

Hagan said: “I’ve always been passionate about the impact that brilliant talent has on the success of every business. It was clear as soon as I met Ben and the team at Gymshark, that its people are a key priority alongside innovation and ambitious growth.

“I can’t wait to get started and work with all parts of the business to attract the best possible talent to this incredibly exciting brand and to enable its future success”

Francis added: “Since day one of Gymshark, our people have always been, and always will be, our most important and powerful asset. That will never change. Laura shares that view with us, which is why I’m so happy to welcome her to the fold.

“Her hunger for rapid innovation and commercial growth with a laser focus on talent and performance was plain to see. I am so impressed by her passion both about the impact that brilliant talent has on the success of every business as well as equitable access to opportunity. She’s a stellar addition to our team.”

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