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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Marks and Spencer is considering the prospect of leaving and downsizing its central London head office, according to Retail Week.

The department store‘s chief executive Stuart Machin reportedly raised the possibility at this week’s investor day during a presentation, where he questioned the need for large central London offices.

He argued that switching up working patterns while focusing on greater flexibility alongside greater cost efficiencies would justify a move out of central London.

He said that the lease will run out in FY28 and that he doesn’t see the businesses needing a large office in central London.

Marks and Spencer’s current HQ, Waterside House, covers 11 storeys and 237,800 sq ft.

Machin said: “We’ve got a chance over the next few years to plan for that, to have smaller hubs around the country and to do that in the most cost-efficient way, but also to do it where we can attract the best talent from across the whole of the UK.”

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