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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Ted Baker has announced the appointment of Fumbi Chima and Meg Lustman as independent non-executive directors of the company. 

Fumbi Chima is currently executive vice-president and chief information officer at BECU, the US-based credit union. 

She has also previously served similar roles at Adidas, Fox Network Group, Burberry, Walmart Asia’s operations and American Express. She is also currently a non-executive director of Whitbread plc.

Meanwhile, Lustman has more than 35 years’ experience in the retail industry, and has led the transformation and growth of UK highstreet brands, such as Hobbs, where she served as CEO. 

Lustman  also currently supports CEOs and senior leaders in an advisory capacity and serves as vice chair at Glasgow Caledonian University.

John Barton, chairman of Ted Baker, said: “I’m delighted to welcome Fumbi and Meg to the group board. They bring new experience and skill sets to the Group at an exciting time for Ted Baker. 

“We are one year into the transformation plan and, even despite the impact of Covid-19 over the course of the last year, our business is in a much stronger place than it was. On behalf of the entire board, we look forward to working with Fumbi and Meg as the brand continues to strengthen and prosper.”

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