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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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TJ Morris, the owner of discount retailer Home Bargains, has reported an annual turnover of £2.8bn for the year ended 30 June 2020.

The revenue represents a 13% year-on-year increase as the group’s turnover climbed £321m from its 2019 level.

Operating profits also increased by the same margin for the period, from £231m to £260m, while overall profit for the financial year grew 14% to £210m.

The group said that it is looking to “expand the company’s retail operations throughout the UK by opening new stores”.

While Home Bargains had operated over 525 retail outlets by 30 June 2020, the company said it intends to extend its retail portfolio by the end of FY 2021, eventually reaching between 800 and 1,000 outlets.

Although the results did not take into account the full impact of the global pandemic, the group acknowledged that it has “considered the potential impact” of Covid-19.

It said: “At the time of approving the financial statement, the directors have a reasonable expectation that the group has adequate resources to continue in operational existence for the foreseeable future.

“No immediate concerns in relation to the company’s long term future have been identified but this area continues to be monitored. The directors are satisfied that the steps they have taken in the short term are appropriate and effective.”

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