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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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ScS has reported a sharp rise in sales in its half-year results due to benefitting from an impressive order intake during the summer, as well as a strong first quarter trading.

The sofa retailer posted a gross sales increase of 13.9% to £182.3m in the 26 weeks to 23 January.

Currently, ScS’s order book stands at £90.5m, which is £16.8m more than at the same time last year.

Between 20 December to 23 January, during the third national lockdown, order intake dropped by 62.5%, however the group’s distribution centres have remained operational throughout the period.

Alan Smith, ScS’s chariman, said: “Whilst it is too early to provide clarity on the outlook for the weeks and months ahead, we are encouraged with the trading seen since reopening and we remain focused on our vision to become Britain’s best value sofa and carpet retailer.

“The board would like to thank our customers for their continued support and our colleagues for their ongoing dedication and professionalism.”

He added: “ScS is a resilient business, with a strong balance sheet and a flexible cost base, and we are well positioned to navigate the challenges ahead and maximise opportunities as and when they arise.”

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