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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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GfK’s fourth Covid-19 flash report has revealed Consumer Confidence Index increased by three points to -27 over the past two weeks.

 

Joe Staton, GfK‘s client strategy director, said after the recent “near-historic low” of -36 for the Consumer Confidence Barometer last month, there are some early signs of improvement across most measures for its fourth Covid-19 flash – even though “all core scores remain negative”.

The measure for the general economic situation of the country was the only measure to decrease during the period, down one point to -60.

However, expectations for the general economic situation over the coming 12 months were up by six points to -42 points. Additionally, the Major Purchase Index increased seven points to -25 in June.

Staton said: “Despite the backdrop of dire warnings about the state of the economy, large-scale job losses, the end of furlough with the prospect of further unemployment, and a possible second-wave of Covid-19, consumers appear to be slightly more confident as lockdown loosens across parts of the UK.

“The seven-point jump in the Major Purchase Index could bode well for ‘reopening day’ this Saturday as more shoppers hit the high streets after a trip to the pub and visit to the hairdresser. However, economic headwinds could easily blow any recovery off-course with confidence remaining fragile and volatile amid few signs of stability.”

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