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On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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Co-op has announced it has launched a new £300m sustainability bond in order to keep up with its Fairtrade commitments.

According to Co-op the sustainability bond will be the first ever for a retailer, and will aim to give farmers a better deal for produce along with adding more Fairtrade produce to its shelves.

Co-op chief executive Steve Murrells, said: “The popularity of this bond demonstrates confidence in the Co-op’s growth strategy and in particular how we’ve placed sustainability at the heart of our future plans.

“Co-op was an early pioneer of Fairtrade, and now with the support of like-minded investors we can grow it further, opening up new opportunities and creating value for our members as well as producers and communities in developing countries.”

Following the launch, Co-op said it could issue up to £900m worth of further sustainability bonds in order to introduce energy efficient technology to reduce emissions and add further responsibly sourced products to its stores.

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