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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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The owner of the fashion retailer Zara, Inditex, has reported record-breaking revenues and gross margin improvements in the first quarter of the year.

Inditex revealed an increase of 7% in overall sales in local currencies and a record-breaking revenue of €6bn (£5.29bn) with a 9% sales increase between 1 May and 11 June.

The fashion retailer also reported a gross margin improvement of 58.9% despite its profitability being affected by a high level of non-Euro sales.  

This year, Inditex opened several new flagship stores in Zara, Pull & Bear, Massimo Dutti, among others. It also strengthened its design capabilities with its Spanish HQ and offered a new tech-focus placing automated order collection points, self-checkout and mobile payment systems in its key locations.

Pablo Isla, CEO of Inditex, said: “The strength of the integrated store and online model, bolstered by continued innovation, is driving solid growth and notable job creation.”

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