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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Online fashion retailer BHS.com has announced it will be shutting down its site following a review by its Qatari based owners Al Mana.

The group purchased the retail giant’s brand and worldwide IP in 2016 after the company collapsed, and launched the site later that year in September.

The announcement of the site’s impending closure comes after the company recently reported a 23% increase in sales, driven by strong womenswear performance, with gross profit also rising by 69%. Al Mana said it will be now be focusing on a more store-based business.

A spokesman for BHS.com said: “The 18 members of our BHS.com team, along with all suppliers, will be treated fairly and equitably as the website is closed down. We’d like to thank our team, suppliers and our customers for all their support over the past 20 months.”

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