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Boots signs long-term logistics partnership with XPO

Boots signs long-term logistics partnership with XPO

New transport operation to manage distribution from Nottingham and Burton-on-Trent centres

On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Boots, the UK health, beauty and wellness retailer, has entered a partnership with XPO Logistics, a leading provider of innovative and sustainable end-to-end logistics solutions across Europe.

XPO Logistics will be Boots’ new long-term logistics partner, supporting the integration of its supply chain, leveraging new technologies to improve customer visibility, and driving sustainable efficiencies.

Since March 2024, XPO has been managing the primary transport distribution of products from two UK-based Boots Service Centres. This includes the 279-acre site situated at Boots Headquarters in Beeston, Nottingham, and the other, just 30 miles across the East Midlands at Burton-on-Trent.

The new supply chain operation facilitates the distribution of goods from both sites to various Boots Cross Dock Centres at scale across the UK and Ireland.

Boots also benefits from 23 dedicated XPO Logistics support staff and two new operational fleets of varying sizes. One fleet will be assigned for product distribution based on scheduled routes, while the other will be a smaller fleet for dedicated shunting activity at both the Beeston and Burton sites.

Overall, the new operation comprises 50 trunking drivers, 35 trunking vehicles, 22 shunt drivers, and 10 shunt vehicles, operating seven days a week.

With XPO Logistics on board as a new logistics partner, Boots will also benefit from improved visibility through new track-and-trace technology and XPO’s award-winning system to monitor its carbon footprint.

Dan Myers, senior VP, supply chain – Europe, XPO Logistics, said: “Our partnership with Boots is built on a shared commitment to continually improving the supply chain that supports their customers. We’re combining operational expertise with increased digital visibility to enhance service reliability and make the network more responsive and efficient. Initiatives focused on fleet optimisation and lower-emission transport are helping to reduce the environmental impact of deliveries. This collaborative approach supports Boots’ broader sustainability and customer experience goals.”

Keiron Samways, director of warehousing – Transport and Distribution UK and ROI, Boots, added: “Our online operations continue to grow at pace as more customers choose to shop with us digitally. This long-term partnership with XPO Logistics strengthens our transport network across the UK and Ireland, giving us greater visibility, resilience and efficiency across our supply chain, supports our sustainability agenda and ensure we’re well positioned to support our customers today and in the future.”

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