John Lewis launches its largest-ever recruitment drive
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The John Lewis Partnership revealed it is set for its biggest ever seasonal recruitment campaign, as it invests in its customer service to meet anticipated demand during the ‘golden quarter’.
It said some 13,700 seasonal roles are now being recruited for, including 3,000 across 35 John Lewis branches, 8,500 within Waitrose 315 shops and nearly 2,200 across the retailer’s distribution centres and supply chain network.
John Lewis said this significant recruitment for seasonal roles is a direct result of the Partnership’s wider investment in strengthening its customer service and experience – including the opening of its first new Waitrose stores in six years, and an £800m in John Lewis including the transformation of its beauty halls.
Speaking on the new roles Jo Rackham, chief people officer for the John Lewis Partnership said: “We’ve invested heavily to set ourselves up for a great golden quarter, but our excellent service also relies on having brilliant Partners on hand, whenever and wherever our customers need them.
“Whether helping our customers find the perfect gift for a loved one, or the show-stopper for their Christmas lunch, our seasonal teams play a huge role in spreading the festive magic. They’re rewarding roles, at one of the most exciting times of year to work in retail.”
During the period, John Lewis said it is expected to welcome well over 30 million visitors to its shops – in addition to receiving over 180 million visits to its website. Its distribution centres will dispatch more than two deliveries each second.
