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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Currys has announced an “inflation-beating” boost of 6% to colleague pay thanks to an £8m investment that will see a raise in the hourly rate paid to employees, combined with the retailer’s bonus programme. 

This boost means that skilled hourly paid store workers will have their minimum hourly rate rise to £12.51 and to £13.51 in London

Including the staff bonus, this will push the average earnings to £13.47 per hour and £14.07 per hour for Currys ‘Top Squad’, with some said to be making even more as bonuses are uncapped. 

The news comes as, over the past three years, Currys has raised its minimum hourly pay for skilled sales workers by 32%. This means that a staff member at the electronics retailer working 20 hours a week will have seen their annual earnings rise by nearly £3,100 over this period.  

Paula Coughlan, chief people, comms and sustainability officer at Currys, said: “Retail has seen a barrage of financial headwinds recently, but we recognise that it’s our colleagues’ dedication and skill that ensure we’re still winning despite the challenging business environment. 

“We’re delighted to be able to offer colleagues this latest pay rise, which is double the current rate of inflation, further demonstrating our commitment to them. It’s thanks to their skill and expertise that we keep helping everyone enjoy amazing technology at a time where many find it increasingly confusing and expensive.”

She added: “I’m determined to continue making Currys an ever-better place to build skills for life and grow meaningful careers.”    

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