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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Total UK footfall decreased by 3.3% in July (YoY), down from -2.3% in June, marking the 12 consecutive month of decline.

It comes as high street footfall actually increased by 2.7% in July (YoY), up from -3.1% in June. However this was offset as retail Park footfall decreased by 0.8% in July (YoY), down from -0.4% in June and shopping centre footfall decreased by 3.9% in July (YoY), down from -3.9% in May.

Geographically all UK nations saw a fall in footfall year-on-year. England saw the biggest fall of the four nations as footfall decreased 3.4%, while Wales decreased 3.2%.

Scotland and Northern Ireland performed best as footfall declined 2.3% and 2.2% respectively.

Helen Dickinson, chief executive of the British Retail Consortium, said: “Footfall declined for the twelfth consecutive month, failing to maintain the buoyancy seen in 2022/23. As summer got into full swing, many people have chosen to increase their spending on holidays and leisure activities rather than shopping. Election week also saw particularly weak footfall, as political electioneering peaked, creating uncertainty for many consumers.

“With the election now over, many retailers will be making decisions about how and where to invest in the coming years. Retailers welcomed Labour’s promises to reform both business rates and planning laws – two major factors that often hold back much needed local investment. If Labour can address these effectively, they could help breathe new life into retail destinations.”

Andy Sumpter, Retail Consultant EMEA for Sensormatic Solutions, added: “Despite a warmer and drier month compared to the wash-out that was June, July’s footfall faltered with shopper traffic falling back to the same levels we saw in May.

“As we approach a full year of seeing footfall yo-yo in its ongoing recovery, it’s clear the longtail of the cost-of-living crisis is continuing to rattle consumer confidence and is likely to prompt spending caution for some time to come, making each in-store conversion all the harder won. With election fever now over and the school holidays now in full swing, retailers will be hoping that spells a positive outlook for store performance in the months to come.”

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