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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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John Lewis Partnership reportedly has plans to boost staff pay by 10% as part of a £116m investment, according to Retail Week

The Waitrose owner will reportedly confirm the “record” pay increase when it releases its latest full-year results next week on 14 March. 

From 1 April, the minimum pay rates at the retailer will rise by 10% to £12.89 in London and £11.55 per hour everywhere else. 

It is understood that John Lewis Partnership’s latest pay boost will be the largest across the sector this month, after Tesco also revealed its “biggest ever single investment” of £300m into shop employees and more than Currys’ £13m boost in wages

While the retailer is anticipated to show another year of tough trading in its latest fiscal results, chair Sharon White told JLP workers in January that the business would “more than break even” after it made a £234m loss last year. 

The group, which is currently executing White’s turnaround plan, has ramped up its efforts in recent months to cut costs. It is likely to cut as many as 11,000 roles over the next five years as part of its cost cutting efforts. 

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