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M&S CEO calls for business rates and apprenticeship levy reform

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On this episode of Talking Shop, we're joined by Dan Cate, CEO and Founder of SoldThrough. Dan is a heavyweight retail executive who has spent decades steering the merchandising and digital operations of America’s most iconic retail institutions, from Saks Fifth Avenue and Bloomingdale’s to Century 21 and Lord & Taylor. Today, through his platform SoldThrough, Dan helps international fashion brands cross the Atlantic and crack the notoriously brutal U.S. retail landscape. We break down his journey from the shop floor to the C-suite, the operational indicators that prove a brand is truly ready for international expansion, and how to navigate a fragmented American market without destroying your margins. We also discuss how to balance localised inventory with central efficiency, and the one non-negotiable metric that tells you a product has found genuine market fit.

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M&S CEO Stuart Machin has publicly called for Chancellor Jeremy Hunt to introduce reforms to business rates and the apprenticeship levy in his upcoming budget.

In a post on LinkedIn, Machin stated that the government must do more to understand the importance of retail.

He has urged the chancellor to revise the current model of business rates saying “balance is wrong and stymying growth”.

He is also calling for a complete overhaul of the apprenticeship levy which “would unlock the opportunity for thousands more to learn as well as earn in the retail sector”.

M&S contributes £5.6m to the levy but according to Machin is only able to access around a third of it.

Lastly, Machin called for the reintroduction of tax-free shopping as the effect was “keenly felt in our capital, London”.

The chancellor is set to unveil his Spring Budget on Wednesday 6 March.

Machin said: “Increasing the business rates multiplier by nearly 7% from 1 April – at a time when the Government is looking to tackle inflation, retailers are working hard to offer customers the very best value, and people are struggling with the cost of living – is economically illiterate.

“We have an incredible employability programme at M&S called Marks and Start which has supported almost 12,000 young people into work through work placements and apprenticeships. We fund this entirely by ourselves as the Levy can’t be used for it which is just wrong.”

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