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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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The John Lewis Partnership has announced it has appointed Royal Mail’s interim corporate finance director, Martin Gafsen, as its new director of property.

Gafsen, who will officially join on 13 November, was Property and Facilities director for the Royal Mail Group for 16 years, leading the strategy for its nationwide freehold and leasehold estate, including facilities management, construction and development.

He was also Royal Mail’s Investment director for the five years previous where he was responsible for appraisals and recommendations of all major group investment projects, as well as leading the mergers and acquisitions team.

His early career saw him qualify and practice as a solicitor. Before joining Royal Mail, he spent six years in the corporate finance team at Paribas investment bank followed by management consulting and in-house corporate finance roles.

Gafsen said: “It’s a great privilege to join the Partnership, home to two of the UK’s most loved brands. With an extensive and valuable property portfolio, we have an important role to play in ensuring it continues delivering value for the long term benefit of customers and Partners for generations to come.”

Executive director, Finance, Bérangère Michel, added: “I’m delighted to welcome Martin to the Partnership. His wealth of experience will be instrumental in helping to deliver our future growth. I would also like to wish Chris Harris all the best for the future and thank him for his immense contribution to our business.”

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