Tesco becomes first supermarket to offer right to request flexible working

Ahead of the expected new government rules on work flexibility in Spring 2024, Tesco’s move demonstrates the commitment to help workers achieve a successful work life balance

Tesco is granting colleagues new flexible working rights almost a year ahead of an expected change in the law from the government.

The supermarket is giving its more than 300,000 colleagues, from the shop floor to its offices, the right to request a flexible working pattern from their first day in the job, rather than having to wait six months under current employment law.

Tesco said this move demonstrates its commitment to embracing a flexible approach to working patterns to help workers achieve a successful work life balance.

The grocer already has a large proportion of colleagues who work part-time and has introduced a new requirement that all full-time advertised positions will be available as flexible or full-time and across all roles a range of different part-time or flexible working options can be discussed. 


The government is expected to change the rules around flexibility in Spring 2024, introducing the right to request flexible working from day one. As a responsible employer, Tesco has decided to reflect the government’s aim immediately, to support the different needs of colleagues. 

To ensure colleagues have certainty as well as flexibility, the grocer is also the only major UK supermarket that contractually guarantees colleagues a minimum of 16 hours a week to new recruits and the right to request a contract that reflects their actual working hours if they work regular overtime. 

Store manager Mel Gutteridge, said: “For me flexibility has allowed me to progress and work my way up to store manager while navigating family life. By working part-time I can find the right balance between time spent at home with my family and time spent on my personal development and career progression.”

The new right is the latest development from Tesco to boost its employment offer to existing colleagues and new recruits. Earlier this month, it announced a new benefit for colleagues and their immediate family – unlimited appointments with a virtual GP, seven days a week to give them added flexibility in managing their health.

This expanded focus on colleague wellbeing comes after Tesco made its biggest-ever investment in colleague pay over the past year, with an increase totalling a more than 15% pay rise to bring the hourly rate to £11.02. Tesco also gives colleagues a 10% discount on groceries, which increases to 15% every pay day weekend.

James Goodman, Tesco UK people director, said: “We think giving people the right to start a conversation about flexible working from their first day, or even before they start work for Tesco, is the right thing to do to give colleagues the opportunity for a healthy work-life balance.

“We aim to create a positive culture at Tesco where managers will do as much as they can to facilitate these requests for flexibility.”

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