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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Burberry has appointed Alexandra McCauley as its new chief people officer.

McCauley, who will start in London on 15 November 2023, will be responsible for all aspects of Burberry’s people strategy globally.

She will join the executive committee and she will report to Burberry chief executive officer Jonathan Akeroyd.

McCauley is currently head of global diversity and inclusion and global people communications and engagement at Chanel in London.

She previously held senior HR and labour relations roles at NBC Universal and began her career as a labour and employment lawyer in New York.

Akeroyd said: “I am delighted to welcome Alex to Burberry. Alex has a wealth of experience in building human and inclusive cultures within creative businesses, and she has a passion for helping people and organisations achieve their highest potential.

“I am looking forward to working with her to drive our strategy forward and realise our ambitions in this next phase.”

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