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Changing ownership model would be ‘tragedy’, says ex-John Lewis boss

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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Ex-John Lewis boss Andy Street said on Sunday that it would be a “tragedy” if the retailer changed its ownership model.

Speaking on BBC’s Sunday with Laura Kuenssberg, Street said he would not think changing the model would be a good idea because “John Lewis goes beyond a shop”.

It is reported that the current chair of the retailer Sharon White is considering selling a minority stake of the firm, which as of now is still 100% employee-owned. 

According to the latest FY22 statements, John Lewis experienced a £234m loss and is currently exploring the possibility of raising money by selling shares.

However Street, who ran the company from 2007 to 2016, urged John Lewis to try and find different ways to navigate its financial troubles. 

He said: “John Lewis was about a way of doing business, showing the market there was a better way almost and that’s potentially under threat. I would urge the leadership of John Lewis to think about what’s really at the heart of it, what makes it special, and hold on to that.

“Some of the best retailers at the moment, Next, Primark, Selfridges, all wonderfully successful businesses at the moment, are all proving that physical retail can still do that  and that’s really the challenge to John Lewis and Waitrose.”

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