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H&M confirms regional UK store closures
Image credit: Robert Lindholm

H&M confirms regional UK store closures

On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Fast fashion retailer H&M has confirmed that it will be closing a number of stores across the UK in Burton, Hartlepool, Maidenhead and Newport on the Isle of Wight. 

The decision follows H&M Group’s financial results which indicated a 87% year-on-year fall in operating profit to £64.5m in the fourth quarter of 2022. 

According to H&M Group, which also owns high street brands Cos, Monki, Weekday, & Other Stories and Arket, the downturn in sales is due to “a rapid change in customer behaviour”. 

In addition, the company attributed its waning profits to its retreat from the Russian market as a result of the country’s invasion of Ukraine, as well as its cost-cutting drive that was also announced last year. 

An H&M spokesperson said: “We continuously need to evaluate and develop our business to meet our customer’s needs and offer the best possible shopping experience, whether it’s online or in our physical stores. Our ambition is to continue investing in our customers, open new stores where we see opportunities and develop our digital channels.

“We continuously evaluate how we should invest in stores and sometimes decisions must be made to enable long-term growth. This means that we sometimes need to close stores.”

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