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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Boohoo has revealed its revenues dropped 11% to £637.7m in the three months to 31 December, in line with the online fashion retailer’s previous guidance.

UK revenues declined by 11% year-on-year while international revenues fell by 10% after trade was “impacted by extended delivery times compared to pre-pandemic levels”.

Boohoo said its adjusted EBITDA is expected to be in line with market expectations in the year ending 28 February 2023. However, revenues are forecast to decline by around 12% in the period.

John Lyttle, Boohoo chief executive, said: “Performance in the period is in line with expectations and reflects the normalisation of the channel shift online over the last twelve months, but demonstrates the significant market share gains the group has made over the last three years. Looking ahead, whilst the demand outlook is uncertain due to macro-economic factors, cost inflation is expected to begin to moderate in the second half of the year.”

He added: “The group has continued to invest in key strategic priorities that will enable future growth, and the progress made gives us confidence that as macroeconomic headwinds ease it will be well-positioned to rebound strongly.”

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