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How integrated WMS technology negates errors and drives efficiency for retailers

Whether within B2C retail ecommerce or B2B wholesale distribution, the effects of the pandemic continue to accelerate permanent changes in consumer behaviour that firms can’t ignore.

Customer expectation is continually increasing, with product availability, transparency around order progress, and speed of delivery being high on their agenda. As a result, many businesses have turned to technology to tackle pain points within distribution processes and to increase customer satisfaction; having a unified omni-channel commerce platform that provides a real-time, 360-degree view of activity paves the way to success.

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