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Neiman Marcus appoints new president

Neiman Marcus appoints new president
Ryan Ross, President of Neiman Marcus

In this episode we speak to Matt Dalton, consumer sector leader at Forvis Mazars. Matt discussed the biggest challenges facing the retail sector, from cost pressures and wage increases to polarised property markets and geopolitical shocks, and the ways in which retailers can best navigate these. We also explore how short-term cost-cutting could undermine long-term resilience, and how retailers can best remain agile and adaptable in unforecastable times.

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Neiman Marcus Group has announced the appointment of Ryan Ross as its president, effective Aug 15 2022.

Ross will report to Geoffroy van Raemdonck, chief executive officer, NMG.

Ross was previously president of Williams Sonoma, where he was responsible for driving integrated channel strategies, customer growth and evolving the relevancy of the brands.

He previously held the position of EVP marketing and digital at HSN through the company’s acquisition by QVC. He also held leadership positions at Harrods, Pottery Barn and Gap, Inc.

Van Raemdonck said: “Ryan is a values-driven leader with a proven track record of achieving rapid growth and optimising customer-centric experiences.

“This new role represents the next step in our Revolutionising Luxury Experiences strategy, and we’re confident that an esteemed omnichannel retail leader like Ryan further positions Neiman Marcus for sustainable growth.”

Ross added: “Neiman Marcus is the pinnacle of luxury and maintains the strongest customer relationships in the industry. I look forward to working with a talented team of integrated luxury retail experts to create exceptional experiences for our customers, brand partners and associates.”

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