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Neiman Marcus appoints new president
Ryan Ross, President of Neiman Marcus

Neiman Marcus appoints new president

On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Neiman Marcus Group has announced the appointment of Ryan Ross as its president, effective Aug 15 2022.

Ross will report to Geoffroy van Raemdonck, chief executive officer, NMG.

Ross was previously president of Williams Sonoma, where he was responsible for driving integrated channel strategies, customer growth and evolving the relevancy of the brands.

He previously held the position of EVP marketing and digital at HSN through the company’s acquisition by QVC. He also held leadership positions at Harrods, Pottery Barn and Gap, Inc.

Van Raemdonck said: “Ryan is a values-driven leader with a proven track record of achieving rapid growth and optimising customer-centric experiences.

“This new role represents the next step in our Revolutionising Luxury Experiences strategy, and we’re confident that an esteemed omnichannel retail leader like Ryan further positions Neiman Marcus for sustainable growth.”

Ross added: “Neiman Marcus is the pinnacle of luxury and maintains the strongest customer relationships in the industry. I look forward to working with a talented team of integrated luxury retail experts to create exceptional experiences for our customers, brand partners and associates.”

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