53% of retail workers say jobs are more demanding, report finds

The survey also highlighted that the majority (81%) of retail workers want to feel supported by management, but only half (53%) reported being satisfied with the support they currently receive

Over half (53%) of UK retail workers described their jobs as demanding, with the amount of work they are expected to complete as “being worse than the onset of Covid”, according to YOOBIC’s ‘2022 State of the Frontline Employee Experience’ survey. 

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