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Made.com names new CEO as losses widen

The group said it will maintain a ‘disciplined and focused’ approach to customer acquisition. Priority will remain on maintaining strong conversion rates and doing so at low cost to drive attractive payback and quality lifetime value.

Made.com has confirmed Nicola Thompson, Interim CEO, will take on the role of permanent CEO as it also revealed its losses widened from £14.6m in 2020 to £31.4m in 2021, according to its preliminary results for the 12 months to 31 December 2021.

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