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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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The Very Group has expanded its range of beauty and self-care brands on Very.co.uk by 94% since the start of the pandemic, as the online retailer reportedly sees growing demand for wellbeing products.

Since January 2020, Very has added 77 new beauty and personal care brands, taking the category total to 159. Recent launches include premium vitamin producer Hello Day, beauty gel and mask maker Patchology, sustainable, natural and vegan beauty brand Beauty Kitchen, skincare provider Caudalie, and sleep wellness specialist Feather and Down.

Additionally, during Christmas 2021, the seven weeks to 24 December 2021, Very’s wearable technology sales grew by 30% compared with the corresponding period in 2019, prior to the onset of the pandemic.

According to Very, the retailer sold a smart watch every 15 seconds on Black Friday 2021, representing its “biggest ever day” for wearable technology sales.

Very reportedly plans to launch further “high profile” brands over the coming months to offer its 3.8m customers self-care and wellbeing offers anywhere online.

Victoria Aldrich, trading director at The Very Group, said: “The pandemic created huge interest in self-care and wellbeing, with many of our customers carving out small moments in their busy family routines to focus on their physical and mental wellbeing.

“Most restrictions have now been lifted, but the trend is clearly here to stay. We know our customers want to trade up in these categories and we’re delighted to partner with so many big names, which are amongst the most innovative brands across beauty, fitness and wellness.”

She added: “Self-care isn’t going anywhere, which is why we’re in discussions to bring even more leading and pioneering brands to Very to help our customers feel fantastic whatever this year brings.”

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