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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Tesco has launched a new pilot scheme with delivery company Gorillas to offer customers the chance to get products delivered in just 10 minutes.

As part of the scheme, products will be available to purchase on the Gorillas app and immediately delivered to customers in selected areas.

Furthermore, it will see Gorillas set up micro-fulfilment sites initially at five large Tesco stores.

The first site will use excess warehouse space within the Thornton Heath Tesco store and stock a selection of around 2,000 products.

Jason Tarry, CEO, Tesco UK and ROI, said: “The idea that we can reach our customers in just ten minutes is really exciting. We are committed to being easily the most convenient choice for our customers, enabling them to shop whenever and however they want.

“This pilot with Gorillas will help customers get their products right away, supporting those looking to buy food for tonight or last minute forgotten items. We look forward to hearing what our customers think.”

Adrian Frenzel, COO, Gorillas, said: “We’re thrilled to be announcing this first-of-its-kind commercial and real estate partnership with Tesco.

“As a fast-paced company at the forefront of the on demand grocery industry, we are always looking for ways to innovate, and this co-location partnership will bring unprecedented value to our customers in the UK who will now have the possibility to be delivered the best of Tesco within minutes thanks to Gorillas.”

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