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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Urban Outfitters has announced the launch of Nuuly Thrift, a resale marketplace where anyone can buy or sell women’s, men’s and kids’ apparel and accessories.

Launching in autumn 2021, Nuuly Thrift will be a sister platform to Nuuly Rent, the subscription rental service for women’s apparel. 

The company said that customers will not be restricted to only URBN brands, and will have the opportunity to resell products from any brand, and these products will be merchandised on the platform. 

When customers sell an item on Nuuly Thrift, they will have two options: transfer their earnings directly into their bank account, or redeem them for Nuuly Cash, which is worth 10% more at Nuuly Thrift and the URBN family of brands.

Richard A. Hayne, CEO and chairman, Urban Outfitters, said: “URBN has been in the vintage renewal business since our founding in 1970.

“With the launch of Nuuly Thrift, we’re excited for URBN to capitalize on shifting customer behavior and gain market share in the rapidly expanding online resale market.”

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