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Asda launches ‘Express Delivery’ service
Image Credit; Asda

Asda launches ‘Express Delivery’ service

On this episode of Talking Shop we are joined by Guy White, Founder of Catalyx. After a decade leading global portfolios, Guy launched Catalyx to fix a "broken" innovation process using behavioural science and AI. We discuss uncovering hidden consumer tensions, why traditional focus groups are failing retailers, and how to prove premium value in a competitive market. We also explore the courageous decisions leaders must make to stay relevant.

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Asda has launched a new ‘Express Delivery’ service which will allow customers to shop the store’s full online range of more than 30,000 grocery products for delivery in one hour. 

Following a trial period at three Asda locations in Halifax, Rotherham and Poole, the group has made the service permanently available to customers living within a three-mile radius of these areas. 

The group said that customers will also “benefit” from a new feature enabling them to track the progress of their order from store to doorstep in real time. Each delivery will be charged at the flat rate of £8.50 and there is no minimum spend per basket.

In addition to launching this new service, Asda is also extending its partnership with Uber Eats from 200 to more than 300 stores, offering customers the opportunity to shop a range of 500 products including fruit, vegetables, beer, wine and spirits and meal solutions. 

Simon Gregg, vice president of online grocery for Asda, said: “After successfully trialling an Express Delivery service, we know this is something that our customers want as part of our online grocery proposition and we are delighted to be able to offer this service to even more customers.

“The launch of our new Express Delivery service and extension of our existing partnership with Uber Eats to 300 stores means that customers can get their order delivered to the doorstep at market-leading pace.”    

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