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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Department store chain John Lewis has reportedly faced criticism from third-party brands for the fees it charges to stock their products. 

According to the Sunday Times, third party brands currently pay up to 50% of every sale to John Lewis in commission and fees. 

The paper also said that one chief executive of a fashion brand criticised the firm when it recently tried to increase what they called its already “ridiculous” fees.

Fashion brand Seasalt recently chose to end its third-party relationship with John Lewis for “strategic reasons”, instead revealing it would focus on online partnerships with M&S and Next

The news comes after it was revealed last week that John Lewis has reportedly appointed AlixPartners to conduct a strategic review of its supply chain and buying habits. 

According to Drapers, the restructuring firm has been instructed to examine its supply chain and its buying practises, including intake margins, in order to see if it can save variable costs. 

The review, which is thought to be ongoing, will also reportedly aim to strengthen relationships between the company and its suppliers.

A John Lewis spokesperson told Retail Sector: ““The review looks at a range of themes such as marketing and shop space, as well as fees.

“We build trusting and fair relationships that benefit John Lewis and our suppliers. In the last six months, we’ve introduced 90 new Fashion brands, which demonstrates that we are an attractive partner to our suppliers.”

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