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Sainsbury’s expands Neighbourhood Hub stores

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On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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Sainsbury’s has announced the expansion of its Neighbourhood Hub stores initiative across the UK.

The new format is a food-led extension of the supermarket chain’s convenience offering, with sites in Woodhall Spa, Midhurst and Bishop’s Waltham

As part of Sainsbury’s latest endeavour, a series of upgrades have taken place to existing Melbourne, Billingshurst, Whitstable High Street and Penwortham stores.

The majority of hubs have an Argos Click and Collect facility, and a series of new product ranges for customers.

Currently, the chain is planning to open 18 more Neighbourhood Hub stores over the next few years.

Patrick Dunne, Sainsbury’s property director, said: “Our newest hub stores look great and I’m sure our customers will enjoy doing more of their shopping closer to home.

“We’re continually investing in our store network and adapting our estate to ensure it best reflects our customers’ changing shopping habits and local demand.”

He added: “Our Neighbourhood Hubs have proved extremely popular and that has really motivated the team to open more for our customers through a combination of acquiring new sites and upgrading current stores.”

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