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On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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Unite Union has revealed that 700 of its members who work at Argos, which is part of the Sainsbury’s group, are “under threat” of “fire and rehire” as the company issues new contracts.

Under the retailer’s plans, the affected workers will reportedly be required to pay increased pension contributions, lose four days holiday a year and receive a lower level of death in service.

The union estimated that under the new contracts, employees will lose between £1,600 – £3,600 a year.

The consultation period is reportedly due to end this month with the affected staff informed that colleagues who “choose not to accept the new T&Cs” would be served with “termination of employment” notices.

Matt Draper, national officer, Unite, said: “Sainsbury is brutally forcing through the fire and rehire of longstanding Argos staff. These are extremely profitable companies and the slashing of wages and conditions is all about greed and not need.

“The company is clearly taking advantage of the fact that Unite is not recognised for this group of workers to force through these changes.Sainsbury’s needs to pause its proposals and treat its workers fairly and decently and cancel its plans to fire and rehire them.”

A Sainsbury’s spokesperson added that the group wanted its terms and conditions “to be fair, consistent and competitive for everyone”.

The group reiterated that they are currently speaking to colleagues about what this means for them with the majority having already signed the new contract.

The spokesperson said: “To ensure everyone has time to reflect on what the updates mean for them we are giving colleagues six months’ notice and providing financial support for 18 further pay packets – a period we increased in consultation with our colleagues.”

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