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New Look appoints new chief technology officer
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New Look appoints new chief technology officer

On this episode of Talking Shop, we're joined by Dan Cate, CEO and Founder of SoldThrough. Dan is a heavyweight retail executive who has spent decades steering the merchandising and digital operations of America’s most iconic retail institutions, from Saks Fifth Avenue and Bloomingdale’s to Century 21 and Lord & Taylor. Today, through his platform SoldThrough, Dan helps international fashion brands cross the Atlantic and crack the notoriously brutal U.S. retail landscape. We break down his journey from the shop floor to the C-suite, the operational indicators that prove a brand is truly ready for international expansion, and how to navigate a fragmented American market without destroying your margins. We also discuss how to balance localised inventory with central efficiency, and the one non-negotiable metric that tells you a product has found genuine market fit.

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New Look has announced the appointment of Ed Alford to the newly created role of chief technology officer (CTO) with immediate effect.

Alford brings over 20 years of international business experience in technology and joins the retailers executive team alongside Nigel Oddy (CEO), Richard Collyer (CFO), Clare Dobbie (chief customer officer) and Helen Connolly (chief commercial officer).

He will work closely with the executive team to drive New Look’s omnichannel strategy forward and will be responsible for the company’s technology investment, engineering and IT functions.

Alford joins New Look from BP where he last held the position of VP and CIO digital transformation. Prior to BP, where he worked for over 15 years, he worked at Accenture for over a decade focusing on executing strategic transformation.

He said: “Looking ahead, there is a significant opportunity to further strengthen New Look’s digital and omnichannel capabilities and I look forward to working with Nigel and the wider team to help drive that strategic priority forward.”

Oddy added: “I am delighted to welcome Ed to New Look. He brings a wealth of highly relevant experience and expertise, and will be a valuable addition as we continue to drive forward our omnichannel strategy. As stores begin to reopen in the UK, we look ahead with measured optimism.”

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