Online & Digital

Very Group prepares for hybrid working model

The operator renovated its Liverpool-based site to accommodate its working model going forward

Very Group has announced that it will be adopting a hybrid working model going forward for all its employees.

The and operator renovated its Liverpool-based headquarters to accommodate its 2,100 members of staff oscillating between working on site and at home.

The renovations, carried out by Greenmount Projects, saw work being done to two buildings on the group’s Liverpool campus.

Skyways House, a former 12,400-square metre aircraft hanger, will now use an open plan environment with opportunities for employees to hot desk.

The Hub, Very’s second office on site, has been turned into a flexible contact centre which will house the company’s 750 customer care colleagues.

Sarah Willett, chief people officer at The Very Group, said: “Remote working during Covid-19 has seen our people operate with even greater ingenuity at a time when we’re attracting record numbers of new customers. 

“Our colleagues have told us they like the greater flexibility that comes with working from home and when the UK starts re-opening, we’ll make some permanent changes to the way we work.”

She added: “We want our people to be productive at home and super collaborative in the office. That’s why we’ve invested in reconfiguring our workspaces, and we’re absolutely delighted with the results. 

“Our new spaces will be about high energy, high impact creativity and collaboration, all with a focus on improving the experience for our colleagues and our 4.5m customers. We’ll also continue investing in our technology and systems to make sure our people have the best tools for the job.”


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