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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Dyson is set to cut almost 900 jobs as a result of consumers turning to online purchases during the Covid-19 pandemic.

The group said the Covid-19 crisis has “accelerated changes” in consumer behaviour, which has required Dyson to change in how it engages with its customers and how it sells its products.

The move will see around 600 redundancies made in the UK and 300 in the rest of the world, with the largest proportion of impacted staff being in retail and customer service roles.

A statement by Dyson said: “We are evolving our organization and reflecting these changes to make us faster, more agile, and better able to grow sustainably.

“We are fully supporting those who are impacted, finding alternative roles where possible.”

Dyson employs 14,000 people globally of which more than 4,000 are in the UK.

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