Department Stores

John Lewis extends Co-op partnership

John Lewis has announced plans to extend its click-and-collect delivery partnership with the Co-op to over 500 stores by the end of the summer.

The move will see the total number of John Lewis Partnership click and collect locations increase to nearly 900, double the number of current click and collect locations in the UK.

The extension of the service is part of the partnership’s plans to invest in digital capabilities and collaborations.

The phased roll-out of the John Lewis and Partners click and  collect service to additional Co-op food stores started in July and is expected to be complete during September 2020. 

Some 400 new Co-op stores are to be added to the 105 Co-op existing locations in which the service is already available.

Andrew Murphy, partner and executive director of operations, John Lewis Partnership, said: “Throughout the Covid-19 pandemic, we’ve seen a significant shift to online shopping and expect this trend to continue.  

“As a result, we are dedicated to providing more choice when it comes to how our customers receive their purchases, helping our customers shop how and when they want us. This includes providing more locations for collection and returns for online shopping. “

Murphy added: “Building on our already successful partnership with the Co-op, this extension will allow us to offer our click and collect service to double the number of locations across the country; enabling us to reach more of our existing loyal customers while engaging with new ones too.”

Mark Matthews, director of innovation and format, Co-op, concluded: “With our stores located at the heart of local communities, choice, ease and convenience is at the very core of our approach. 

“We continue to look for new ways to innovate and expand access to products and services conveniently – by working together we can offer further flexibility and choice to meet consumer needs locally.”

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