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On this episode of Talking Shop I am joined by Zipline CEO and co-founder Melissa Wong. We discuss how Melissa’s 10 years’ of frontline experience informed her approach to building a SaaS company, the recurring operational frustrations that most head offices still underestimate, and why she believes technology should be designed with the store associate as the primary user. We also explore current trends in store execution and how retailers can bridge the gap between corporate strategy and the shop floor.

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The owner of Bella Italia and Café Rouge, Casual Dining Group, has fallen into administration.


According to a report by the
BBC, almost 1,900 of the group’s 6,000 strong workforce have been made redundant, with 91 sites closing their doors for good. 

The BBC said AlixPartners, the appointed administrators, will seek offers on the remaining parts of the business. 

It comes after a raft of jobs cuts across the high street, with Harveys falling into administration this week and John Lewis revealing plans to axe jobs and shutter stores.

Elsewhere, Harrods also cut 700 jobs this week in order to weather the storm caused by the coronavirus pandemic. According to The Guardian, Harrods told its staff that one in seven of its employees would be affected by jobs cut. 

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