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The Mall Maidstone appoints Gavin Cockayne as general manager

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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Capital and Regional and The Mall Maidstone have announced the appointment of Gavin Cockayne as the new general manager, succeeding Andy Davy, who is retiring from the company after 11 years.

Cockayne has over 20 years experience in the retail industry, working with a number of major UK retailers in prime London shopping destinations.

Prior to joining, Cockayne held the role of general manager within the flagship stores of Debenhams and New Look as well as Topshop’s flagship store on Oxford Street.

He will assume the responsibilities of Andy Davy, who first joined Capital and Regional in 2009.

Davu is retiring from his most recent role as general manager at The Mall Maidstone, a position he held for a successful six years, during which time he managed the complete refurbishment and repurposing of retail space at the centre.

Sara Jennings, director of guest and customer experience, Capital and Regional, said: “We have welcomed Gavin to the Capital and Regional team during a crucial time for retail in our local communities. 

“With Gavin’s experience working with some of the UK’s biggest retailers, I have every confidence that he is the right person to manage The Mall Maidstone during this period of industry-wide change and beyond.”

The Mall Maidstone reopened its site on 15 June, following government guidelines on the coronavirus pandemic.

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