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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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UK retail sales “unexpectedly” decreased by 0.1% in October, according to a report from the Office for National Statistics (ONS).

The ONS said that in the three months to October retail sales increased by just 0.2%, compared with the same period last year last year, which is the “weakest” growth since April 2018, and was just 2.9% higher than a year before.

Last month alone, department stores saw sales rising due to promotional events and the early introduction to Christmas lines, as food sales decreased by 0.2% and household products fell by 1.3%

As non-store sales slumped online sales increased to 19.2% in October this year, up slightly from September 2019.

Commenting on the retail sales figures, a spokesperson for ONS said: “Retail sales increased at a slower rate in the latest three months, with growth the weakest seen since April of last year. All main sectors saw falling sales apart from food shops.

“Department store sales rebounded in October, driven by promotional events and an earlier introduction of Christmas lines. However, their sales still remain significantly down over the longer term.”

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