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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Footwear retailer Shoe Zone has reported revenues of £161.9m for the year to 5 October 2019, up from £160.6m in 2018, in its preliminary reports for the trading period.

The retailer said trading conditions in the second half of the financial year were “challenging”, but its new ‘Big Box’ store concept and ‘Digital’ growth elements “continued to progress strongly” during the year.

brand new modern look to the store and selling branded stock alongside own brand styles

It said it also expects to report pre-exceptional profit before tax for the period in line with “revised market expectations”.

Shoe Zone ended the year with 500 stores, having opened 24 and closed 16 during the period. Within the 24 store openings, 21 were the continued roll out of the Big Box format, two were high street stores and one was the new hybrid format.

CEO Anthony Smith said: “Shoe Zone has ended this difficult year in line with our revised expectations.  It is early days in the new financial year but we have been encouraged by the performance so far.

There are a further 20 Big Box openings planned for the coming year which, alongside our strong Digital momentum, will continue to drive growth in the future.”

The retailer said it will announce its final results for the period ended 5 October 2019 on 8 January 2020.

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