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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Shop prices in September have fallen at the fastest since May 2018, according to the latest figures from the BRC-Nielsen Shop Price Index.

The index found September shop prices fell by 0.6% compared with a 0.4% decrease in August. This is the highest rate of decline since May 2018. Non-Food prices were the hardest hit as shop prices fell by 1.7% in September compared with August’s decrease of 1.5%.

In addition, Food inflation eased to 1.1% in September from 1.6% in August. It is the lowest inflation rate since April 2018, with fresh food inflation also found to have halved in September to 0.7%.

Helen Dickinson, chief executive of the BRC said: “Shop prices fell by 0.6% on the previous year as low consumer demand and stiff competition continued to push down prices. Non-food prices fell to their lowest since May 2018 as the effects of the 2016 currency depreciation finished filtering through the economy.

“Food price inflation eased to a 17-month low reflecting both lower domestic prices for vegetables and lower global prices for meat. While consumers may welcome lower prices, falling consumer demand is squeezing retailers’ already tight margins. With business costs continuing to rise – including business rates, wage bills, and pension costs – the high street risks more big name closures.”

She added: “Reform of business rates remains the most effective way [the] Government can support the retail industry – and they should grasp the opportunity with both hands.”

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