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H&M battles with landlords over rents

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On this episode of Talking Shop I’m joined by Alain Bejjani—former Group CEO of Middle East retail giant Majid Al Futtaim, and author of the definitive new book, NEXT: Leading Through the New Realities. Drawing on his childhood in war-torn Beirut, and his experience steering a $9.5bn dollar retail and lifestyle empire through a global pandemic, Alain brings an unmatched perspective on leadership under pressure. Today, we break down his crisis survival playbook for retailers operating in distress. We discuss why resilience must always outpace efficiency, the four assets a brand must protect at all costs, and how to turn macro-turmoil into a long-term direction that scales.

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Fashion retailer H&M is battling with landlords over rent reductions, which could potentially see property owners bear the cost of the rising number of returned clothes.

According to a report from The Times, the retailer is pushing for “total occupational deals” where it discusses with landlords a sum linked to the amount of sales at the store and divides it between service charge, rent and business rates.

The deals have also seen H&M “insist” on any returns that come into a store, including from purchases made online, to be deducted from that shop’s revenues, potentially decreasing rates. 

The demands have already been deemed “too aggressive”, with some landlords reportedly rejecting the offers. 

The brand has followed high street retailers including Next, Primark and WHSmith, who are asking for rent cuts to be made on the same terms. 

Over the last decade, the brand has added the fashion brands Cos, Monki, Cheap Monday, & Other Stories and Arket to its group. It is the world’s second-biggest fashion retailer, and has 4,739 shops in over 62 countries with 304 in the UK. 

This comes after the retailer reported an 11% increase in its Q2 results, the fifth straight quarter of consistent sales growth for the company. 

A spokesperson from H&M said: “Like every retail business, we work with our landlords to draw up lease agreements that allow us to run a successful store portfolio. We won’t discuss the details of individual contracts as we consider this information to be commercially sensitive.”

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