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On this episode of Talking Shop, we're joined by Dan Cate, CEO and Founder of SoldThrough. Dan is a heavyweight retail executive who has spent decades steering the merchandising and digital operations of America’s most iconic retail institutions, from Saks Fifth Avenue and Bloomingdale’s to Century 21 and Lord & Taylor. Today, through his platform SoldThrough, Dan helps international fashion brands cross the Atlantic and crack the notoriously brutal U.S. retail landscape. We break down his journey from the shop floor to the C-suite, the operational indicators that prove a brand is truly ready for international expansion, and how to navigate a fragmented American market without destroying your margins. We also discuss how to balance localised inventory with central efficiency, and the one non-negotiable metric that tells you a product has found genuine market fit.

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New research conducted by independent job board CV-Library, revealed 78% of retail workers haven’t had a formal pay review meeting in the past year.

This has resulted in just 15% of workers in the industry receiving a pay rise over the last 12 months, despite not being offered an annual pay review.

The study also claims that 46% of people surveyed believed their employers avoided the topic altogether.

Some 58.5% of retail workers find it awkward discussing their pay with their employer. But, of the 22% of industry professionals who were granted a pay review meeting, 78% received a pay rise.

Lee Biggins, CEO and founder of CV-Library, said: “Feeling like you’re underpaid and aren’t properly financially rewarded for your efforts at work can be demoralising. Pay is a huge motivator, so it is alarming to see so few professionals in retail have been offered a formal pay review meeting in the past year. With the weather beginning to pick up, retail outlets should begin to see an increase in customers, meaning they’ll need more, motivated staff.

“In order to keep on track with inflation, all workers are entitled to a pay rise if they have met their targets and are performing well in the role. If you believe your efforts aren’t being recognised and you deserve an increase in your wage, it’s time to broach the subject with your employer.”

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